To not be able to get~
オハイオ州レイノルズバーグのmiddle schoolであった父兄への通知ミス。9/11を前にして保護者の心情はいかなるものだったのか想像できます。gachaくん、以下の設問（赤字）に答えてください。（UG）
ERROR IN REYNOLDSBURG
School tells all parents their kids are absent
Friday, September 10, 2010 02:52 AM
Nearly all the fifth- and sixth-graders at Waggoner Road Middle School were in class yesterday. But that's not what an automated call to parents said.
And for 20 minutes, parent Kevin Gipe tried to reach someone at the Reynoldsburg school and the district office for answers.
＊reachの使い方を説明してください。
When his calls were sent to voicemail, he left a meeting at work early and headed to the school. While en route, he finally managed to reach a staff member.
"To not be able to get to anybody for that long, it was very frantic," he said.
＊en routeとは？
＊to not be able to Vは間違いでしょうか？
A staff member who was learning the automated phone messaging system mistakenly sent an alert to every middle-school parent around noon, three hours after school had started.
Typically, office staff members will call or send an automated message to parents shortly after school begins if their child is absent without an excuse, officials said.
"Parents were understandably upset, and we apologize for that," said Reynoldsburg spokeswoman Tricia Moore.
＊understandably upsetのunderstandablyとは？
School officials sent home a letter with students yesterday and posted a statement on the school's website to explain the incident and apologize for unnecessarily alarming parents.
The mishap occurred when one staff member was trying to train another on the system, she said.
＊なぜmishap？errorやmistakeでもよい気がします。
Once the message was sent, the school's phone lines were flooded. Some parents showed up to the building and were taken to classrooms to see their kids.
＊floodはどういう意味？他の表現でおきかえると？
When administrators learned of the mistake, an automated call was sent telling parents to disregard the earlier message. Principal Valerie Maher asked all students with cell phones to contact their parents and let them know they were in school.
Moore said the automated phone system is used to alert parents if their child is absent and for emergency purposes, such as early dismissal because of inclement weather.
＊learn の後になぜofがあるのですか？
Gipe, who has two kids at the school, understands human error. But it doesn't allay the stress of getting the message and not being able to reach someone at the school or the district office.
He now wants to know how the school will prevent a similar incident from happening again.
＊allay the stressとは？
"I appreciate the apology," he said, "but all of this was after the stress levels were punched through the roof."
＊appreciate the apologyのappreciateを解説してください。
＊punched through the roofも。
